Free is never free: Imagine you walk into a store, and a workers approachs you. They say “Congratulations, we are doing a special promotion and you won. You can either choose a free $10 gift certificate, or you can spend $7 right now and receive a $20 gift certificate.” As you read this scenario, what... Continue Reading →
Training is not the answer: I’ve spent over a decade working with leaders on how to develop their people. 99% of the time their best idea is to put the employee in a training course. Even HR partners pivot straight to training as the main source of people development. What’s infuriating is that the majority... Continue Reading →
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